Remote
Backup
HOW
DOES A DISASTER RECOVERY OPERATION WORK?
Question: Your backup software seems to backup all right,
but we are interested in disaster recovery. How can I produce
another client with the same login and password and restore
files if the database was on the client that got destroyed?
To
simulate a Disaster Recovery I reproduced the Username and
Password on a second installation of your Client software
but could not restore the data from the first installation.
Can you give any insight as to how could use your software
for disaster recovery?
Answer:
The reason your second installation doesn't work although
it has the same username and password is that it probably
doesn't have the same encryption key. It may also not have
the same Account Group.
The
Account Group defaults to 1. The Encryption Key is generated
with each new installation, and can be changed any time
by the customer.
Our
software has a built-in Disaster Recovery feature. Here's
how it works.
After
initial installation our Client software asks if you want
to make a Key Disk. The Key Disk contains all the setup
information for the Client software. If you change something
critical about the setup of the Client software later, it
will ask you to update your Key Disk.
If
the computer is destroyed and has to be completely reconfigured,
you can simply install new Client software. On installation
the Client software asks "Is this a new installation
or a Disaster Recovery?" If you pick Disaster Recovery,
you will be asked for the Key Disk. Just insert it, and
the new Client software will set itself up like before,
and will contact the Server to download the latest catalog.
If
the Key Disk is lost, you can recover the original installation
by manually entering the Username, Password, Account Group,
and Encryption Key into a fresh installation of the Client,
then selecting the option to "Synchronize Catalog"
PERFORMING
A DISASTER RECOVERY
When
you install a new client or change the login information,
encryption key (or any configuration information that affects
login) the software asks you to `create an updated emergency
recovery diskette'. OR if it's a first time install of client
it'll ask you to `Create Recovery Disk'
Say `yes' and it'll ask for `Insert recovery diskette',
by default the software recommends using the floppy drive
A:
If there is no A: drive (or a floppy drive) on the system,
just say `OK'.
By default the emergency recovery file (recovery.dat) is
stored in the folder C:\Program Files\Remote Backup\
(C:\Program Files\Remote Backup\recovery.dat)
Now you can copy or move the file to a different location.
It's very IMPORTANT that you save this file for disaster
recovery purposes.
Disaster Recovery Operation:
After installing the client software, select the `Disaster
Recovery' option.
On disaster recovery, the system needs that file (recover.dat)
to work. If not present on a diskette, the software asks
for an alternate path for that file.
Enter the complete pathname for the recovery.dat file.
Click OK and the Disaster Recovery operation starts.
From the recover.dat it gets all the information it needs.
